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Realtors, better understand how consumer behaviors impact decision-making in transactions. By blending techniques in Emotional Intelligence with the primary DISC styles - participants will gain strategies for achieving high levels of relationship management.
This class will cover Conflict Management, essential in navigating the emotional landscape of real estate transactions, avoiding "Emotional Hi-Jacking," and resolving conflicts constructively. Additionally, the class addresses Tone and Inflection, helping Realtors identify consumer segments based on Emotional Intelligence and Style, understand how tone influences communication, and develop strategies for effective dialogue and conflict management.