Date:
8/24/2018 at 9:00 AM to 12:00 PM

Event Description

Meeting the Needs of Challenging Clients

 

August 24, 2018 - 9am - 12pm

Instructor  Patricia Sherman

Breakfast Sponsored by:  Becky Sikorski, Market Place Home Mortgage

Cost:  PGPCNP Education Passport - Free  -  Non-PGPCNP Education Passport - $25  -  Non-PGPCNP Members - $35 

Click Here to Register.

 

 So how does a Realtor® dissolve conflict or personality clashes when doing business? How do they know if they may be perceived as challenging and stubborn? This course will help Realtors® diffuse conflict, engage in active listening, and produce solutions for their client without becoming mired down in conflict and misunderstanding. The lessons will provide professional and effective means for learning how to work with wide-ranging personality types and dispositions.

Objectives: In addition to skills listed above, students at the completion of the course will be able to:

  • Identify the major causes of conflict, avoid “roadblocks” to communication.
  • Set the stage for profitable discussion of the conflict/problem.
  • Brainstorm mutually acceptable solutions to the conflict/problem.
  • Produce a consensus based solution that meets the interests/needs of all involved parties.

 

Cancellations/No-Shows Policy

Cancellations must be received 48 hours prior to class.  

No Shows – Will result in a $20 No-Show Fee for free classes or forfeiture of entire registration amount for fee-based classes.  Emergencies will be handled case by case. 

Note:  Cancellation requests should be submitted to mtombs@pgpcnprealtors.com.

 By registering for this Class/Event, you hereby consent to the photographing of yourself and the recording of your voice and the use of these photographs and/or recordings singularly or in conjunction with other photographs and/or recordings for advertising, publicity, commercial or other business purposes. You understand that the term “photograph” as used herein encompasses both still photographs and motion picture footage. 

Location:
Punta Gorda-Port Charlotte-North Port Association of Realtors, Inc.
3320 Loveland Blvd.
Port Charlotte FL 33980
Phone: